Frequently Asked Questions

Everything you need to know about shopping with Runway Catalog.

Are all items sold on Runway Catalog authentic?

Yes, we guarantee 100% authenticity for every product. Each item undergoes a rigorous multi-point inspection by our team of luxury fashion experts before being listed.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We accept returns within 14 days of delivery. Items must be in their original condition, unworn, with all designer tags and security seals still attached.

Do you offer international shipping?

Yes, Runway Catalog ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your shipment.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through our financing partners.